Shipping Policy

This policy only applies to Timeusb-US orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.

Shipping destination

Timeusb-US only ships orders to the lower 48 states in the US and currently does not support shipping to Alaska, Hawaii, and Puerto Rico.

And all products are shipped from the nearest warehouse in the United States.

Shipping Costs

Free Shipping On All Orders.

Transit, Handling & Order Cut Off Time

Order Cut Off Time: 16:00 pm (CST) on weekdays

Handling Time: 1 weekday

Transit Time: 2-5 weekdays

Normally you will receive your package within 3-8 working days after placing your order.

Delivery Terms

Timeusb delivers all products using standard shipping methods. Usually shipped by UPS ground.

After placing an order

You'll receive a confirmation email from us after your order is placed containing your order number and your order receipt. Please check your spam folder for the confirmation email if you don't see it in your inbox.

If you don't receive a confirmation email, please email us at service@timeusbpower.com

Change of Address

Once the shipment has started, the delivery address cannot be changed. If you need to change the address, Timeusb recommends that you contact the customer service center to modify your address within 24 hours after placing the order.

How to track your order?

Simply track your order using the tracking number we provide to you via email. If you have not received a tracking number after 7 business days, please contact us per Email.

Cancellations

If you change your mind and want to cancel the order before the package is shipped, Timeusb can accept the cancellation. But if the order has been shipped, please refer to the return and refund policy.