Q&As
Q: " What are the dimensions of this battery? "
A:"Dear Customer, The dimensions of Timeusb 24V 100Ah LiFePO4 battery are as follows: L21*W8.2*H8.5inch L532*W*207*H215mm By Timeusb Customer Service Team."
Q: What’s the difference between a 24v100ah and a 12v100ah?
A:"Dear customer, Timeusb 24V 100Ah and 12V 100Ah are suitable for different voltage systems and have different energy. The 24V100Ah has 2560Wh energy whereas the 12V 100Ah has 1280Wh energy storage. By Timeusb Customer Service Team. "
Q: Can i connect 3 to get 72v?
A:"Dear Customer, Thank you so much for reaching out. Timeusb 24V 100Ah battery supports configuration with 2 batteries in series Max. So we do not recommend getting 3 to get 72V. Please contact us for more detailed support. By Timeusb Customer Service Team."
Q: Does it have low temp charge protection
A:"Dear Customer, Thank you for reaching out. To answer your question, Timeusb 24V 100Ah battery does not have low-temp protection. Please contact us for further support. By Timeusb Customer Service Team."
Q: Does the bms have cold weather protection function? thanks.
A:"Dear Customer, Thank you so much for reaching out. Timeusb 24V 100Ah battery doesn't have low-temp protection. Please reach out for further assistance. From Timeusb Service Team"
Q: The coldest discharge temperature?
A:"Dear Customer, Thank you so much for reaching out. The suitable temperature ranges for Timeusb 24V 100Ah battery are as follow: Charge: 0°C to 50°C / 32℉ to 122℉ Discharge: -20°C to 60°C / -4℉ to 140℉ Storage: -10°C to 50°C / 14℉ to 122℉ Please reach out for further assistance. From Timeusb Service Team"
Q: Are you going to release a 48V version with 50/60/80/100 ah any of these?
A:"Dear customer, Thank you for contacting us. Sorry that, temporarily, we didn't have a plan to upload the 48v version battery. But I think it will be on the agenda soon. Thanks for asking. By Timeusb Customer Service Team"